Pricing & Rental System
Rental Process
- Reservation Inquiry
Please contact us first by phone or via the online reservation form.- Phone: 090-8899-4819 (Kutanida)
- Phone: 090-2870-0008 (Ogasawara)
- Availability Check & Reply
We will check the availability of your requested dates and vehicle and reply to you. - Reservation Confirmation
If there is no problem with the details, please reply to confirm.
If we do not receive your reply within 24 hours, the reservation will be automatically cancelled. - Pick-Up & Payment
On the rental day, please come to our office or meet us at New Chitose Airport
(free shuttle available with reservation).- Full rental fee is required in advance.
- Please bring the driver’s licenses of all drivers and your payment method (cash or credit card).
Pick-Up & Return
- Business Hours: 9:00 – 18:00
- Early Morning / Late Night Service:
- 7:00–9:00 or 18:00–21:00 → +2,000 JPY (tax excluded)
- 21:00–23:00 → +3,000 JPY (tax excluded)
Fuel is full at pick-up.
➡ Please return the vehicle with a full tank after refueling at a nearby gas station.
Free Shuttle Service
- Free shuttle service available between NCML RENTACAR and New Chitose Airport
- For customers renting a welfare vehicle (lift / slope), a welfare vehicle shuttle may be available (depending on availability)
- Free parking available for customers arriving by private car
Vehicle Classes
We offer 2 types / 3 classes of vehicles:
- Sports Cars
- Class A / Class B / Class C
- Welfare Vehicles (Wheelchair Accessible, Lift, etc.)
- Class A / Class B / Class C
For details of each car, please see our Car Lineup page.
Rental Rates (Regular Season)
Basic rental fees (tax excluded)
| Class | 24 hours | 12 hours | 6 hours | Extra hour (same day) |
|---|---|---|---|---|
| A | 15,500 JPY | 13,300 JPY | 12,200 JPY | 5,500 JPY |
| B | 9,900 JPY | 8,800 JPY | 7,700 JPY | 3,300 JPY |
| C | 6,600 JPY | 5,500 JPY | 4,400 JPY | 2,200 JPY |
Rental Rates (High Season)
High Season: Departures from July 1 to August 31
| Class | 24 hours | 12 hours | 6 hours | Extra hour (same day) |
|---|---|---|---|---|
| A | 19,900 JPY | 18,800 JPY | 17,700 JPY | 7,500 JPY |
| B | 13,300 JPY | 12,200 JPY | 11,100 JPY | 4,500 JPY |
| C | 8,900 JPY | 7,800 JPY | 6,700 JPY | 3,000 JPY |
Options & Extra Services (per 24 hours)
Optional Services
- Early morning / late night (7:00–9:00 / 18:00–21:00) → 2,000 JPY (excl. tax)
- Special late night (21:00–23:00) → 3,000 JPY (excl. tax)
- Collision Damage Waiver (CDW) → 1,000 JPY (excl. tax)
Optional Equipment
- Baby / Child / Junior seat → 500 JPY (excl. tax)
- Step ladder for plane / train photography → 500 JPY (excl. tax)
- Smartphone holder & USB charging set → 500 JPY (excl. tax)
Cancellation Policy
- 7 days before → Free of charge
- 6–3 days before → 20% of basic rental fee
- 2 days before / day before → 30% of basic rental fee
- On the day / no show → 50% of basic rental fee
Non-Operation Charge (NOC)
If the vehicle becomes unusable due to an accident:
- Vehicle can be driven back to our office → 50,000 JPY
- Vehicle cannot be driven back → 100,000 JPY
Insurance & Coverage
- Bodily injury: Unlimited
- Property damage: 3,000,000 JPY (deductible 100,000 JPY)
- Passenger injury: Unlimited
- Vehicle damage: 3,000,000 JPY (deductible 50,000 JPY)
Please contact us for the latest information.
